When Wood St Coffee approached JD Ecommerce, they were looking for a revamp of their website and a migration from Squarespace to Shopify. They needed a more flexible platform for ecommerce growth, an improved user experience, especially for subscriptions, and seamless migration of existing customer data, subscriptions, and integrations.
At JD Ecommerce, we believe that the first step to a successful project is to fully immerse ourselves in the client’s brand. That’s why we started with a full-scale audit of Wood St Coffee’s website and sampled significant quantities of their coffee. This gave us a comprehensive understanding of their product, brand and their customers’ needs.
Our all-encompassing website audit involved reviewing existing functionality, design, and integrations, analysing SEO performance and traffic, and conducting a customer touchpoint audit and customer data and existing CRM analysis. We then presented our findings to the client, outlining the project, key deliverables, and projected timelines. As always, we welcomed feedback from the client to ensure that the project was delivered to the highest possible standard.